How on Earth do Companies and Organisations lose Data?

March 28th, 2009

Browsing the web I became engrossed with the concept of data backup and data loss. There is almost an almost unlimited amount of information covering subjects such as how to keep computer and server data secure, how to back-up data, how to restore data, how to replicate data, who will remove your backup tapes to an remote location, which companies can restore data from corrupt disks. With all this information and data technology available I keep asking myself the same question over and over again, how and why is data terminally lost?

Much information on one web site does tend to contradict information on another site, but after all, most companies with sites of this nature are trying to sell you their solution so you will never get an overall unbiased picture, but there is one underlying fact which we can not get away from, a fact that is stated on most sites and the following fact that I totally agree with is, “Data is the lifeline of all companies and organisations; if data is terminally lost then the chances of a company trading efficiently or even surviving after 2 years of the disaster not at all good”. There are various statistics relating to this fact, but it is accepted that 50% to 70% of companies will go out of business within 1 year if data is lost. It is also acknowledged that everything within a business can be replaced, desks, chairs, buildings, even people can be replaced, everything but the data. Imagine, you sit on a chair and it breaks, you buy another one, you get the picture but imagine the consequences of data loss, you don’t know who your customers are, you don’t know who owes you money, you don’t know who you owe money to, you don’t know what orders you have to ship or who you are supposed to be visiting. Dire times are ahead.

Taking all of the above into account I go back to the original question, if people, companies or organisations understand the true value and importance of their data, how do they manage to lose it? Data loss is totally unnecessary and unacceptable! I honestly feel most IT administrators do have the best intentions when it comes the preservation of data. In my experience data loss stems from only a few sources, human error, lack of resource or lack of planning. Total data loss should never occur when hardware fails.

Human error &ndash I forgot to take the tapes offsite when fire or flood struck offsite tape removal company incorrectly labelled your tapes, I did not test the tape prior to backup and consequently my data was not backed up, I forgot to backup! I did not put my tapes in a secure safe and they were stolen overnight. My backup server crashed in the middle of a backup. The web is littered with stories like this; they are almost a comedy of errors. Responsibility for data backup cannot ever be placed upon the shoulders of one person or one team of people, if there is room for human error, then you have a flaw within you backup system.

Lack of resources &ndash If you work for a corporate, your backup and restore system will have probably cost many hundreds of thousands of pounds. You will enjoy an automated disk to disk system replicated to a second remote location. Even though you are replicating to an offsite location, for added security, you will most likely use this second site to backup to tape. This replicated infrastructure is way out of budget for small to medium enterprises backup to tape is still not a cheap task, by the time you have purchased a tape drive, server to fit the drive into, tape media and the backup software you will have spent at least J3,000, plus backing up to tape in the conventional way is still prone to the same potential human errors. The humans that make the error also have to be paid, if a backup solution is not automated then you will have to employ someone to take care of this, I would prefer my staff to be carrying out more proactive, revenue generating tasks.

Lack of planning &ndash probably a harsh way of putting it, a lack of understanding potential disasters may sound more forgiving. It all amounts to the same thing, but a lack of planning was recently highlighted in the UK when the Bunsfield oil terminal exploded. Companies who backed up to tape and secured said tapes in a fire and water proof safe were cruelly exposed when their building collapsed as a result of the explosion, backup tapes could not be recovered for weeks as they were in the safe under hundreds of tonnes of rubble. Their ability to trade was rendered impossible. Most companies feel that this situation will never happen to them, but let’s put this situation into context, Bunsfield is only the fifth largest and one of over 40 oil terminals and depots in the UK all of which are near major towns and cities, so it could happen to you. This case is one of many where buildings have been destroyed and data has been lost as a result.

If you are still with me you will notice I have only mentioned reasons for and ways of losing data. The rapid growth of cheap high speed internet connectivity and consequently the greatly reduced cost of highly secure, fully automated offsite backup solutions is the reason I ask “how can companies and organisations lose data?”

Offsite backup, also known as remote backup, online backup, is a solution that ticks all the boxes for a small to medium companies with limited budget and resource. Why is this the case I hear you ask? If you deal with a reputable company, remote online backup is cost effective, solutions start at around J25 per month, totally automated therefore requires no human intervention resulting in no human error and your data will always be available as it will be replicated between two data centres. To summarise you have an enterprise class backup solution at your disposal for less than the cost of a low end tape drive.

To find out more information about secure offsite data backup solutions, please visit

.perfectbackup.co.uk

Data Recovery Tips

March 27th, 2009

Data recovery becomes necessary when your hard drive, memory card or USB flash card fail, and you have no backup available. This article gives an idea on the necessary steps and precautions during the data recovery process.

Before attempting the recovery, you must be aware that the data cannot always be retrieved. In case of a physical failure of a hard disk such as the infamous "click of death" situation, you won't be able to do much good to the hard drive except bring it to the recovery experts. Modern hard drives, however, are complex yet reliable pieces of electronics. They rarely fail for no reason, at least on a physical level.

Logical corruption prevails with the complex operating systems, buggy software, malicious or careless acts of the end-users, malware and viruses. Power failures and computer hardware malfunctions also account for many cases of corrupted hard drives and lost data.

The logical corruption can be dealt with at home. Provided that you have the right data recovery tools, you'll be able to do it yourself without any special skills.

Be aware that the data recovery process is a lengthy one. You'll need plenty of time and enough space on a working, non-corrupted hard disk to facilitate the recovery. Before you begin, make sure that you restrict any write operations onto the damaged disk. If you don't have data recovery already installed on your computer, don't save or install the data recovery product onto the corrupted drive. Instead, use a different drive letter, a flash memory card or a USB drive. Even a flash card from your digital camera can be able to store the data recovery tool!

The choice of a proper data recovery tool is a very important one. If you have no previous experience in recovering data, choose one that offers maximum level of automation for an inexperienced uses. It's a good idea to make sure that the tool you pick allows saving a copy of the damaged disk onto a healthy one in order to work on a backup copy instead of operating the live disk. Mareew Data Recovery by mareew.com is a good choice for the inexperienced user.

Further data recovery steps depend on the data recovery software that you choose for the job. If you settle with Mareew Data Recovery, there's not much to talk about. Mareew Data Recovery can optionally create a backup copy of the damaged disk (I highly recommend that you do so), and performs all recovery operations on the copy instead of the original. If something goes wrong, you still have the source hard disk in its original condition; just make another copy and try again.

The data recovery process is pretty straightforward with Mareew Data Recovery. You get a step-by-step wizard that guides you through the recovery process. Even if you don't read the prompts except the choice of the damaged disk if you have more than one in your system, and simply click the 'Next' button several times, you will be able to recover the damaged disk!

Mareew Data Recovery is able to fix the most complex issues with modern hard disks. Corrupted file systems, bad partition tables, FAT or NTFS failures are not a problem. Most importantly, Mareew Data Recovery values your data more than the integrity of the system structures. You'll have a chance to save your documents, digital pictures and archives from the damaged drive before attempting the recovery. All in all, a highly recommended tool.

Try it free at mareew.com/data_recovery/data_recovery.php

Companies must be prepared for data storage and backup compliance

March 25th, 2009

Companies must account and deal for new legislation governing how information is stored on IT systems.

The EU is shortly to adopt many of the recommendations on corporate governance set out by the Sarbanes-Oxley Act in the US, UK firms are to be expected to deal with and manage explicit guidelines on how to store email and other documents on their IT systems. IT managers should consider the necessary procedures and technologies needed for compliance now, in order ensure technology is able to deal with the new legislation.

Regulations regarding data storage at the moment are fairly lax, but there will be a huge increase in the amount of data than must be held over the next 18 months to two years.

Email archiving, the increased use of expencive write-once read-many media, information lifecycle management and content-aware storage as a few of the technologies which firms should consider for the future, though in some cases companies will simply need to improve the way they manage existing systems.

It is anticipated that new legislations will demand that an organizations’ archiving solutions must guarantee that the information they hold has not been changed, and keep it for a specific period of time before automatically deleting it.

A survey of 493 companies in the UK has shown that compliance with regulations has a high or fairly significant impact on the data storage strategies of 87% of the organisations surveyed. Back-up and recovery was also very important to the data protection strategy of 93% of organisations.

78% of organisations future storage strategy is set to include Disk-to-Disk-to-Tape technology. This may be due to the highly affordable and flexible nature of this new technology. For example, recent deployments of disk-to-disk-to-tape (D2D2T) solutions by various companies have, on average, reduced the backup window by more than 70%, from fifteen hours to less than four, yielding significant time and cost savings in tape management.

Interestingly, product features were far more important than the brand of the product, with 82% of organisations making a decision based on product features. When it came to the decision of choosing a specialist storage supplier or a general IT provider for storage solutions there was a very slight preference for specialised storage suppliers (51%) over general IT providers (49%).

This survey shows that compliance with regulations is a key driver in companies' storage security policy and that we are likely to see more companies deploying Disk to Disk to Tape technology in the future.

All the above is fine if you are a corporate, you have an annual IT budget of J500,000 and numerous members of staff who can plan and complete such a system. Is it very easy to talk about SANs, NAS’s Virtual Tape Libaries. Organisations of this nature already have a very stable and flexible infrastructure, where it is comparably easier to implement such a system.

What about the 1000’s of smaller companies such as solicitors, accountants, medical practices and manufactures etc, which may have only 2 servers on site, but still have the same reliance on data and have to adhere to the same legislations? Backup to tape is an option, however, there is an upfront cost and a requirement for a trusted member of staff to take the tapes off site every night and store in a safe place. Can you guarantee your backup has worked, and do you really trust your long term data on magnetic media? Another option is to archive your data onto optical devices, however the cost is even more prohibitive than tape and you still need to take the disk offsite.

No doubt your data is growing quickly; recently enforced legislations makes sure of this, so why not employ a backup and archival solution which has no upfront cost, is fully automated, secure and regardless of disaster will ensure your data is always available, Offsite Backup.

To find out more information about secure offsite data backup solutions, please visit

.perfectbackup.co.uk

Data Recovery and Your Computer

March 24th, 2009

Have you ever wondered if what you know about data recovery is accurate? Consider the following paragraphs and compare what you know to the latest info on data recovery.

Sooner or later your company could become the victim of a natural disaster, or something much more common like a lightning storm or downed power lines.

Just because your company may be a small business doesn't mean it's immune to data disasters. If a small business does not have a good and tested disaster recovery plan in place when disaster hits they may never fully recuperate and it may even cause them to go out of business. Sometimes even a data recovery service is unable to be of any help.

Following are some questions that should be answered in order to give you some idea of what you need to do to that will help you if you do have a data disaster situation.

Do you know where your company's most important data files are located?

Are these files being backed up and by what means?

How often do you run these data backups and are they verified and tested?

Do you have automated controls that correctly and on a consistent basis do the backups?

Do your data backup tapes go off-site and how often?

Do you have some kind of security against tampering or theft of your data backups?

Do you keep your servers, routers, hubs, and phone system controllers in locked areas to keep them more secure?

Does just anyone have access to your servers and your other technology assets or do you limit access to at least two, but no more than four people?

Do you run a locally securable operating system, such as Microsoft Windows 2000 Professional, Microsoft Windows XP, or Microsoft Windows NT Workstation 4,on the company's desktop PCs and notebooks?

Do you have any confidential data stored locally on any desktop PCs or notebooks? Are any of these systems running an inherently in-secure operating system, such as Microsoft Windows 9x or Microsoft Windows Me?

Do you prevent unauthorized boot-ups or tampering with BIOS configuration settings by using power-on passwords?

On your desktop PCs and notebooks, how are main updates, service packs and releases kept current?

The bottom line is that you can't plan when a data disaster may strike but taking a few steps beforehand may help with your company's survival in the days and weeks following a disaster.

Search and Recover Lost Microsoft Word Documents

March 22nd, 2009

If you type a lot and are using Microsoft Word as your text processor, you've made the right choice. Microsoft Word is arguably the most powerful, feature-rich and handy to use by complete beginners and advanced professionals altogether. It has unparalleled strengths in creating, formatting and modifying all types of documents, from simple memos to complex reports. When you save a document in one version of Microsoft Word, it can usually be opened in a different version without problems.

But what if the document you've spent so much time on just disappears? What can happen to it? First and most possible, you can simply delete it yourself by an accident. You might think that this would never happen to you because there is the Windows Recycle Bin, and even if it's accidentally emptied, you'll just go to the Internet and get a free undelete utility. Well, it does not work this way...

Here's what happened to my wife a couple of weeks ago. She was working on a chapter for her Ph.D. thesis, and sent it to a professor for review. Usually, she gets back a document with embedded comments by email. She saves an attachment from the email, overwriting the old one, and deletes it from her Hotmail account. But this time, things went the wrong way. She received her chapter by email and replaced the old document with the new one, only to find out that her supervisor got a copy of the old one! She opened the Recycle Bin and found out that the document was never deleted but instead, it was replaced, so it wasn't even in the Recycle Bin. She tried to find an email that she had sent earlier, but Hotmail does not store sent messages. She asked me to do something to recover the document, and I downloaded a couple of free undelete programs, only to find that there were several dozens of deleted documents with that same name. So, I failed to recover the most recent revisions.

This story did have a happy ending, as my wife's supervisor discovered the latest version of the document on her computer. But one thing that I learned from this story was never to rely on the Recycle Bin and free data recovery tools. To prevent this kind of things from happening, I decided to look for commercial alternatives.

I quickly discovered that there are many data recovery offers on the market. Most products mention recovering deleted or corrupted files and documents, and some tools promise recovery of files even from crashed or damaged hard drives. There are basically two types of data recovery products. They are different in how they find the lost files, and what they do to recover them. Simpler products, such as those free undelete utilities that I tried in my quest, deal with the file system. They simply scan the file system looking for records of files that are marked "deleted", and clear the mark. This is a fast and easy way to recover lost files, and it works sometimes, especially if you deleted a file just a minute ago.

These products, as I discovered from my own experience, fail to do their job if you have a complex case or if you are recovering a failed hard drive, or if the file system is damaged. If your document has been deleted some time ago or overwritten with another file, chances of successful recovery using these tools are slim.

The other type of products deals with your hard drive directly instead of scanning the file system, but such products are slow and expensive. I also found them extremely complex to use because they don't show the names of the deleted documents, let alone their content. These tools don't have access to the file system, and are unaware of the files' names, showing documents as "document_001.doc" at best, but more likely you'll see something like "~ocume1" instead of a proper name.

Then I found DiskInternals Word Recovery. It does an amazing thing by combining the best of the other data recovery products, while offering unprecedented efficiency dealing specifically with Microsoft Word documents such as .DOC and .RTF. It scans the file system and learns about the files that were deleted the way the free undelete tools do. Then, it goes further and scans the hard drive directly to locate Microsoft Word documents that are not shown in the file system. It uses a list of file signatures to detect the beginning and end of Microsoft Word documents, and extracts their contents and metadata on the fly. This method is said to work even if your hard drive is half dead!

DiskInternals Word Recovery synchronizes the results obtained with the file system scan with the results obtained by accessing the hard disk directly, presenting the most complete list of recoverable Word documents along with their file names, metadata and contents, and yields the best ratio of recoverability.

If I wanted to get the latest version of any Word document, I would simply use "On the Fly" filters that allow to only display files with specific title, written by specific author, or the files that contain certain text, are of a certain size, or are last saved on a specific date. The free version of DiskInternals Word Recovery allows full file preview to ensure you recover exactly what you want, and that you can recover the document in full with no garbage or missing parts.

DiskInternals Word Recovery if not free, but I for one am done with the free recovery tools. You can download and try an evaluation version for free from .diskinternals.com/ , and only purchase if you see that DiskInternals Word Recovery does indeed deliver what others just offer: the complete recovery of your lost Microsoft Word documents.

PC Crash! How To Find The Best Data Recovery Consultant

March 20th, 2009

Everyone’s PC crashes now and again. So what can you do after that dreaded crash? Hire a Data Recovery Consultant.

You wouldn’t let somebody throw away important documents or files of yours, would you? Well, don’t let your computer get away with that either. Even if your business has backup files, your data is still at risk of deletion. That is why it’s nice to have a Data Recovery Consultant on your side.

When your hard drive crashes, it can be a scary thing. What if you lose data you never had time to backup? What if you need that data to be recovered immediately? What if typical restoration procedures aren’t working? Accidents happen, but something like this is not as easy to shrug off as spilled milk. So before that dreaded PC crash, why not make a game plan? Personally restoring your hard drive data is not an ideal option but a Data Recovery firm or consultant can pull a “Hail Mary” for you.

Still not convinced you should put matters into other people’s hands? Well, simply put, there are compelling advantages to leaving repair up to a consultant. First, skilled experts are going to do a much better job; they have experience under their belts and will know about several different kinds of data loss and restoration. Not to mention, they have the proper tools, equipment and software devices required for repair &ndash things you would have to invest in yourself otherwise. And if your data recovery needs are for a business, then there is the old adage “time is money” you may want to keep in mind. A consultant can save you time.

Avoid the risk of losing sensitive and important data and also avoid the headache of trying to restore that data by a deadline!

Hire a consultant.

But how do you go about finding a data recovery firm? A firm’s services can be expensive and the risk of data loss can still be high if you do not research a firm beforehand. Contact a service provider and find a convenient, but reputable company to turn to. A consultant may cost a lot more than sending your drive out to a firm, but at least repair can be on your own turf. Weigh the costs and benefits and decide what is best &ndash either way, your data is probably safer in an expert’s hands and not your own.

The Internet is also a great way to find out about a firm’s personnel and services. Often you can even read recommendations by other clients. But don’t just research a firm from afar; go ahead and make time to have a chat with employees so you can be assured of their qualifications.

Virtual Private Network in Banking

March 18th, 2009

How does Virtual Private Network service work in banking?

Whenever you use the internet through an Internet Service Provider (ISP) or at another site, your computer is given an address on that provider's network. While you can reach your bank from the Internet, you will normally be denied access to services that are restricted to bank network addresses because your computer is using an address from an external network.

But, if you are on the internet, you can still connect to the Bank’s VPN service, in two ways. From a web browser or with a software VPN client. A VPN need not have explicit security features, such as authentication or content encryption. Virtual Private Network setup, can be used to separate traffic of different user communities over an underlying network with strong security features.

Seek secured private connectivity across public IP networks!

Extends geographical connectivity

Improves productivity

Improves security

Reduce transit time and transportation costs for remote users

Reduce operational costs versus traditional WAN

Simplify network topology

Provides global networking opportunities

Provides broadband networking compatibility

Provides faster ROI than traditional WAN

Provides telecommuter support

VPN are categorised into two types:

• Remote access VPN

• Site to site VPN

What is site to site Virtual Private Network in banking?

Such Site to site VPN allows you to have a secured connection between locations across the open internet. With the help if site to site VPN your bank can save a great deal of money, as you can use cheaper means always &ndash on connections such as domestic broadband rather than expensive leased lines between sites.

What about Remote access VPN?

Remote access VPN also known as Virtual Private Dial up(VPDN) is used by banks who have staff regularly working in locations outside the office. You can connect into the office network over dial up phone/isdn lines or over broadband from anywhere.

Virtual Private Network banking uses advanced encryption and tunneling to permit computers to establish secure, end-to-end, private network connections over insecure networks, such as the Internet or wireless networks. VPN services can impact your overall computing and network performance. VPNs exist to protect traffic on public data networks like the Internet. VPN Services will work with other ISP dialup services too. Try your online route for your VPN.

Data Backup - Do you have a backup and data recovery plan in place

March 16th, 2009

Data backup is rarely a part of a home computer user’s or business IT administrator’s plans, we all say it will never happen to me or my company, but in reality we are just mentally preparing for the time we lose our data. Its like trying to stop smoking, we all know we should do it but will find every excuse not to. So be honest with yourself and ask yourself the question, do you have a backup plan for your data, or more importantly, do you have a restore plan which will protect your business should something go wrong? All business leaders and owners will now tell you that computers are way past being a useful part of our lives, but now they are an absolute necessity. We acknowledge the data which resides on our computer infrastructure is the most important asset of any organization. I ask again, what would happen if you lost your data and what are you doing to protect it?

The reasons for data loss are endless, human intervention, hardware failure, software failure, natural disaster, loss, theft, we can go on, but we can be sure of one thing, as time goes by the list will get longer and longer.

Ever had anything stolen or lost anything before?

I have been in the IT industry for some 25 years now, and as you can imagine, I have heard some bizarre stories of how computers and servers have been stolen. Laptops stolen from back seats of cars (data lost), a colleague forgot he left his laptop on the roof of his car; problem is he realized when he was 160 miles down the road (lost data). My friend’s office was broken in twice in two nights, first time resulted in loss of desktop computers and totally trashed alarm system (some data loss), and second night was to take the servers along with the backup device and media! Apparently the heavy stuff was stolen the second night as the thief’s had more time due to the alarm not being repaired quickly enough (total data loss and company ceased trading within 8 months). Save yourself money; prevent data loss in the first place by implementing a data backup plan.

Hardware Failure

If you have managed to never lose your laptop or have you whole IT infrastructure stolen then well done, so now let’s prepare ourselves for hardware failure. There are mainly only three mechanical parts within a laptop, computer or server; 1) hard drive, 2) backup drive 3) CD or DVD. Hard drives do fail and if it has not happen yet it will. Don’t get me wrong, if you take a failed drive to an expert, they will probably get most of your data back (phew) but expect to pay in excess of J5000 for the pleasure (not phew). Save yourself money; prevent data loss in the first place by implementing a data backup plan.

Fire or Disaster (natural or not).

I live in the UK, it’s a lovely place as we don’t have issues with forest fires, earth quakes, and hurricanes etc. so there will never be any large natural disaster which will wipe out the majority of a city. This is what I thought until the Bunsfield oil refinery blew up and flattened everything within a 3 mile radius. There are a million and one reasons and scenarios I can give you illustrating why you should backup your business data. We all know the practice of data backup is nothing more than good common sense. Mission critical or sensitive data you don't want or can not afford to lose should be secured. PROTECT YOUR DATA! If you honestly think you do not need to backup your data because you will never lose it, please stop reading this article now and go and do something less boring.

Let’s talk about the various ways of securing your data and other backup services. If you take the following on board you will be able to find the solution which will best suit you or your company.

Backup to CD solution.

To backup your file data to CD is easy, it may be time consuming to do this every night and you will have to be disciplined to put up to an hour aside to carry out this task every night. To backup data to a CD drive is not an automated process and we all know people get busy. Once you have backed your data to CD please always verify that the data is actually on the CD and then take it home with you. There is no point leaving it to be stolen or destroyed by fire along with your hardware.

Please do not us a CD to archive data (safe documents for a long time) as I would not expect this form of media to remain stable for more than 2 years.

Backing up to CD has many limitations but it is certainly better than not backing up your data at all.

RAID &ndash Not backup but will protect your server disks.

All servers should be given every opportunity to stay alive, running a RAID configuration will help prevent data loss due to hard drive failure. If you have 3 drives running in a RAID 5 configuration, your server will tolerate a single drive failure. RAID will not protect you from fire, flood, theft or any other disaster waiting to happen, but does offer business continuity.

This solution doesn't usually protect you from theft as the extra hard drives for RAID storage are usually installed in your computer or in other equipment on site. It usually won't protect you from fire either so this method does have its limitations.

Secure Offsite Data Backup and Recovery via a third party organization.

Offsite Backup or Backing up via the Internet methods are usually associated with larger enterprise companies. In the past the high cost of high speed connectivity has been prohibitive to smaller companies.

This method of data backup is now become totally accepted and is gaining momentum around the globe. The main reason for such grown is because the price of high speed internet connections has greatly reduced, virtually every business and home is connected to the internet via a minimum 2MB pipe as a result it is now possible to backup high volumes of data to a secure offsite data centre.

For me, the best element of an offsite backup solution is not the high encryption security levels in place, the price or the purpose designed replicated infrastructure where your data is stored, but it is the fact that an offsite backup solution is a totally automated process. Set and forget, once you have set the software to backup your data at a certain time of every day you can just forget it and let it get on with its job of protecting your data.

If I controlled your backup process, I would implement all three of the options mentioned. A RAID system for business continuity, offsite backup to securely protect all my business data, and to enable a quick restore, a CD backup of just my mission critical data which will keep my business running.

To find out more information about secure offsite data backup solutions, please visit

.perfectbackup.co.uk

Little-known Strategies to Maximize the Life of Your Hard Drive

March 14th, 2009

Maximizing the life of your hard drive

If I asked you the question: which part of your computer is the most fragile, what would you say? What if I asked: which part is most important to you?

Often, the answer to both of these questions is your Hard Drive.

Your hard drive is likely one the most important things you own. It contains work data, school data, emails, photos, music, movies, tax information, etc... Incidentally, the hard drive is also one of only two moving components in your computer (the other being your optical drive). The following is a list of important maintenance and monitoring techniques you can use to maximize the life of your hard drive and prevent data loss.




Hard drives are physically fragile &ndash handle with care

Statistics show that 25% of lost data is due to a failure of a portable drive. (Source: 2001 Cost of Downtime Survey Results)

Contrary to its seemingly rugged appearance, your hard disk is a very delicate device that writes and reads data using microscopic magnetic particles. Any vibration, shock, and other careless operation may damage your drive and cause or contribute to the possibility of a failure. This is especially relevant for notebook users, as they are most at risk of drive failure due to physical damage, theft, and other causes beyond their control. That’s why we recommend regular backup of notebook hard drives, as often as possible.

Possible solutions include external USB or Firewire drives (although these are prone to the same risks), desktop synchronization, or backup at a data center through the web.

Hard drives write data in a non-linear way forcing it to become fragmented.

When files accumulate on your hard drive, they do not just get written in a linear fashion. A hard drive writes files in small pieces and scatters them over the surface. The fuller your hard drive becomes and the more files you save and delete the worse file fragmentation can be. Hard drive access times increase with fragmentation since your drive must work harder to find all the pieces of the files. The more fragmented your data is, the harder the actuator arm has to work to find each piece of a file.

A case in point: Disk fragmentation is a common problem for users of Outlook Express and database software. Each time outlook saves new mail, it does so in a different physical location from the previous time. This results in extreme fragmentation, causing longer hard drive access times and forcing more strain on the heads. This strain can eventually lead to a head crash, and often that means a virtually unrecoverable drive.Finally, in the event of a total crash, a fragmented drive is much more difficult to recover then a healthy defragged drive.

Luckily, Windows makes it remarkably easy to defrag your hard drive, simply launch the Disk Defragmenter utility (Start > Programs > Accessories > System Tools), choose which disk or partition you’d like to defragment and set it to work overnight or while you are not actively using your computer. Defragmentation will speed up your computer and ensure a longer life for your hard drive.

A very small power surge can fry a hard drive &ndash use a UPS and turn off your computer when you can

Another little-known fact about the fragility of your hard drive is its susceptibility to electrical failure. An electrical failure can be caused by a power surge, lightening strikes, power brown-outs, incorrect wiring, a faulty or old power supply, and many other factors. If a power surge enters your computer, it may do an unpredictable amount of damage, including destroying your hard drive’s electronics or crashing the heads and possibly resulting in total data loss.

The best way to protect your computer from such dangers is to use a highly rated protected power bar or an Uninterruptible Power Supply (UPS). Although these devices won’t eliminate the chances of a crash, they will serve as effective protection in most cases. Also, you can minimize the danger of an electrical problem and reduce wear of your hard drive by turning off your computer or using power-save modes whenever possible. It’s a known fact that 100% of drives fail, the question is when will it happen and will you be prepared? Make sure to check out the knowledgebase section of our website for more detailed information on how electrical power affects your computer.




Be SMART, monitor the health of your drive to prevent unexpected crashes

All modern hard drives have a self-monitoring technology called SMART (Self Monitoring Analysis & Reporting Technology). What most people don’t realize is that the majority of hard drive failures do not have to be unexpected. Most failures occur as a result of long-term problems which can be predicted. By regularly monitoring disk health and performance, you can know about potential hard drive problems before you lose any of your data.

Several excellent utilities are available, including DiskView and Stellar SMART for standard IDE and SATA desktop drives. Also available are tools that monitor the health of SCSI drives and full RAID Array systems. Ariolic Software offers a great utility called ActiveSMART.

The only fool-proof way to prevent data loss is... Backup!

If you only take one of the suggestions here to heart, let it be this one: always back up your important data. After all the monitoring and all the prevention measures are in place, one fact still remains: all hard drives fail. Backing up regularly will ensure that you’re never caught without your critical data. For individuals, the simplest solutions include external portable hard drives, dvd’s, and online storage. For businesses, we recommend renting space at a secure data centre and implementing a disaster recovery plan, regardless of the size of your business.

I hope that the above techniques give you some idea of the importance of hard drive maintenance and provide some insights in how you can protect yourself from data loss.

Computer Backups

March 12th, 2009

COMPUTERS AND HALLOWEEN, DO THEY MIX?

Computer backup is so important to your computer that to ignore it is to risk its damnation.

Computers require care and feeding. They require that you attend to their needs. If you don't, then they will most surely be sent to Hell.

Halloween means Hell. What! What do you mean that Halloween means Hell?

Well, if your computer is given the option of trick or treat, which will it accept? Will it accept the trick or the treat? What do you think?

Halloween is the time that computers are subject to tricks or treats. Did you know that more computers fail on Halloween than any other day of the year? That’s right. It’s true (smile). Your computer is in danger! Protect it. Do your computer backups.

Back to the Hell thing. Hell you say? Yep. Well, what do you mean by Hell?

Computer hell is the place for computers without computer backup. The failure to perform hard drive backup means that you are playing Russian Roulette with your data. Data needs your protection. Failure to protect your data may cause your home or business records to be sent to Hell.

Hell in this instance is for the records and files that cannot be resurrected. Resurrected you say, what does that mean?

It means that without computer backup as a source of salvation then the files can safely enjoy eternal oblivion. Oblivion you say, what does that mean? That means they are eternally lost from computer resurrection.

Is there any mercy for my precious files, you ask?

Why yes there is. Would like to know what the mercy for your files is? Yes! Yes! You say.

OK boys and girls listen carefully. The salvation, mercy, resurrection and redemption of your files lies in regular and consistent and persistent computer backup.

If you backup your computer consistently and persistently your files will be resurrected and saved from accidental deletion, hard drive failure and those nasty things like fire, flood, theft, earthquake, hurricanes, tornados and the like!

Computer backup is the key to your data's salvation!

Do your computer backups boys and girls.

Milk and cookies will be served in the pantry.

Trick or treat for your computer backup?